MIP CANCUN Practical information

Find everything you need to organise and enjoy your MIP CANCUN experience

When & where?

MIP CANCUN 2024 will take place from November 19 to November 22, 2024, at Moon Palace Resort Hotel in Cancun, Mexico.



Contact & Help

Contact our help desk by filling out
the helpdesk form below.

Moon Palace - Useful Information

Clients without the All Inclusive Package should manage their booking directly on the Moon Palace Resort website, as well as clients who wish to stay at the hotel before and after the dates of the event (19-22 November).

Clients can also contact the Moon Palace in-house transportation service EDGE Maria Teresa Jimenez Rodriguez [email protected] can send a proposal or price list.

Check-in time: from 3pm

Check-in will be possible at the Group Desk at the upper level of the lobby on Tuesday, November 19.

Check out time: until 12pm

Check-in will be done at the Main Reception Desks at the lobby.

For early check-in the room will be provided upon the availability.

For late check-out additional cost may be applied by the Moon Palace Hotel.    

We do have a luggage area designated for clients to store their luggage if they arrive/leave outside of the check-in and check-out times. The hotel also has lockers and showers at the gym in case guests would like to use the facilities and shower before they leave the property.

A credit card has to be used for the payment of additional nights.

MIP CANCUN will take place at the Expocenter.

Please check the Moon Palace resort plan here.


Local Information


You do not need any VISA to visit México if visiting less than 180 days. 



Mexican plugs are 110V/60Hz. We recommend that you bring the appropriate adapter (US model plugs are standard). 

Local Currency

Mexican currency is the PESO (peso $MXN)
Tips (called “la propina” in Mexico) are common for taxis, restaurants (around 15%). 


The temperature in November usually varies from 20°C to 30°C. 


Time Zone

Cancun:  Central Time Zone (CTS): UTC/GMT -5 hour.

Cancun time

London time